SKS is Key for Postal Operators, Transport & Logistics Companies, Retailers & Brands, E-Commerce Companies and Governmental Authorities

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Philip Grother

Philip Grother - SKS & Partners

Philip specializes in BPO - Business Process Outsourcing. He has mainly worked on the customer facing side of logistics (express and distribution) for Euro-Sprinters (bpost).

And he has also carried out process improvement projects for Amazon.co.uk.

Understanding what customers need in order to translate the information into technical requirements, allows for companies to carry on satisfying the users across the board.

Internal and external customer satisfaction by process improvement is Philip's top priority.

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